(Revised 3/1/12 ML #3304)
View Archives
Case files, including all supporting documents, must be retained for three years after a case is closed. For Medicaid, case files involving a community spouse must be retained for three years after both spouses are deceased.
If any litigation, claim, negotiation, audit or other action involving the case record has been started before the expiration of the three-year period, the records must be retained until completion of the action and resolution of all issues that arise from it, or until the end of the regular three-year period, whichever is later.
Case files containing Social Security Administration information received through the interfaces must be retained for three years after the closing date of the case or five years if the information has been re-disclosed.
